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How to Restore the Phone to Factory Settings?

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So if you think someone has installed spy software on your cell phone, now you want to know how to remove it. It's easy enough in most cases, just follow a few simple steps.

I hope you have read my article - There is spy software on my cell phone. There are some tips on how to spot spy software by looking for any strange phone behavior among other things. If you still suspect your cell phone is being tracked by spy software - You need to remove it!

There are usually two groups of people who want to know how to remove a monitoring software or spying app from their mobile phone: those who have installed the software and those who have someone spying on them! Which group do you belong to?

When you installed the software

If you are the person who installed the spy software in the first place, you will have access to the programs from the control panel and the website. Most major companies have detailed information on their websites to guide you through the software uninstall process.

Some programs like Flexispy can also be removed remotely. This is usually done by sending an encrypted text message to the target phone which will automatically uninstall the software. You will find the text codes for uninstalling the software in the program control panel - They are different for each software vendor. Of course, if you are the target of cell phone spy software, and you have spotted it on your phone, you will not have access to this information.

You don't have access to spy software

If you have discovered some kind of secret, tracking or monitoring software on your smartphone, but you do not have access to such software, it is still possible to remove it completely. There are a couple of methods depending on your technical ability.

If you really don't want to start tinkering with the phone on your own you can take the phone to a local cell phone shop and ask them to reset the phone to factory settings. Most will do it for free, and for a small fee they should be able to back up and restore all your data saved on the phone, such as contacts and emails. You could also contact a service provider and the staff will be able to explain how to do a factory reset.

Factory reset

Restoring the phone to factory settings deletes any spy software. It basically cleans your cell phone of everything, so it's important to back up everything you need. You can do it yourself and on most phones it's easy and just press a couple of buttons.

The process is different for each type of phone, but you'll find information on how to do a factory reset on the phone's support site - Or by doing a simple Google search. The procedure will be slightly different for each type of phone so you will need to do a little research. Normally you go to Settings - Backup and Reset - Factory Data Reset - Reset Device.

Just remember not to automatically restore applications as this may reinstall the software. Just reinstall any necessary applications manually and you will be safe. Contacts and emails, etc. can be safely restored from the backup.

The process is very simple and anyone can do it. This is a safe way to remove any spy software from your mobile.

Update the operating system to remove the spy software

Updating or reinstalling the phone or operating system firmware will have a similar effect to factory reset - But it's less extreme. It will not remove applications and data, but it will remove spy software.

This is because spy apps are specific to the phone's operating system - Change the operating system and the software will be removed and will no longer work. It is not a complete solution like reset, but in most cases it will still be possible to remove the spy software.

Remember that updating the operating system will also remove the root (Android) and any Jailbreak on an iPhone.

Remove spy apps manually

You can manually remove the spy software from your mobile phone by going inside the phone's file system and deleting the software files. This method can be a little more difficult as most people don't know which files are correct and there is an option to remove files that are necessary for the phone to function properly. With this method you could delete something important and not remove the spy software entirely so I would recommend that you do a factory reset or update the operating system - To make sure the software is completely removed.

How to remove spy software from an iPhone

There is an easy way to remove spy software from an iPhone. Any external software (not from Apple) to work on an iPhone must have the jailbroken system. If the jailbreak is removed, the software will also be removed. You can remove the jailbreak by updating the operating system. The good thing is that Apple has made this process really easy for the iPhone. You can easily backup your phone and update IOS via iTunes and thus remove the Jailbreak during the process.

Remember that any non - Apple applications or software will be removed when you update IOS and the Jailbreak will also be removed. Of course you can re - Jailbreak, if you want to run non - Apple applications again - With the knowledge that the spy software has been removed.

Now protect your mobile phone

After successfully removing the spy software from your phone you need to think about fixing your phone to prevent such an event from happening again. It amazes me how most people don't use even the most basic methods of securing their phones. Spy apps can be installed in minutes - If someone has physical access to the phone.

Here are some ways to protect your phone:

  • Use the password lock feature - All phones come with a password lock feature - Set a good personal code and keep it to yourself!
  • Use an app password - Go one step further and use one of the most advanced security applications. You will find free and paid applications to manage secure passwords and lock your phone automatically.
  • Install a Security App - There are tons of apps available for all phones that can help protect your phone. Lookout Mobile Security is really good in both free and paid versions for Android and iPhone. It is known for its ability to reveal spy software.

For most people, simply using a good, secure password is more than enough to prevent anyone from breaking into their phone and installing spy software without them noticing.

That's it for now. As always, I will keep you updated on new ways to remove and protect your cell phone from ever newer spy software.

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